Privacy Policy

Data Collected

WhaleIQ collects information necessary to operate the platform, including account registration data, usage logs, alert preferences, and technical metadata required for service delivery and security.

Account Data

When you create an account, we may collect your email address, authentication identifiers, subscription tier, and configuration settings. We do not require wallet private keys or custodial access to your assets.

Usage Analytics

We collect anonymized usage analytics to improve product performance, including feature engagement, page views, and error diagnostics. Analytics are used internally and not sold to third parties.

Cookies

We use essential cookies and local storage for authentication, session management, and preference settings. Optional analytics cookies may be used with your consent where required by law.

Third-Party Services

WhaleIQ may integrate with third-party providers for authentication, payment processing, messaging (e.g. Telegram), and infrastructure. These providers process data according to their own privacy policies.

Security

We implement industry-standard security measures including encryption in transit, access controls, and monitoring. No system is completely secure; you use the platform at your own risk.

User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact support@whaleiq.app to exercise these rights.